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About Us

 

Our Story

Our journey began over 33 years ago, when John and Heather Counihan began promoting pet care goods to the retail market.

John was recruited as sales manager for a national pet accessories supplier to the pet care retailers. The next step was purchasing Burnside Pet Care Centre, evolving from a traditional animal selling pet shop to a dedicated pet care goods and services store. To expand our expertise, a second retail store was opened in Mt Barker. Living locally made the store a passion.

In 2012, John received the National Pet Industry Pioneer award for excellence marking his leadership within the industry for guiding a new age within pet retail and developing a stronger focus on pet care.

As of 2016, Mt Barker become our sole trading focus.

Our mission is to provide you with solutions to help you,  for the very best care of your pets.

We have a great range of products at great prices! that will surprise you and Delight them!

Pet ownership comes with both joys and responsibilities!

We pride ourselves on exceptional customer service and have a range of experts both on staff and at our fingertips to provide the best advice for all your pets needs!

 We NEVER pretend to know what we don’t….. so if we do not have the answers,  we have many resources to help link you to pet care solutions.

FREE LOCAL DELIVERY

*conditions apply.

WE ARE AN ADELAIDE HILLS LOCAL FAMILY OWNED BUSINESS, SO SUPPORTING THE ADELAIDE HILLS IS WHAT WE ARE ALL ABOUT!

So what do we do to back that up? (well we are glad you asked!)

We proud to be associated with the LIONS HEARING DOGS a fantastic Adelaide Hills Organisation located in Verdun, they provide train and place loving Hearing and Assistance Dogs with people in need all around Australia, making a real difference in their lives. As one of their major sponsors we offer financial support to ensure the ongoing delivery of professionally trained dogs to assist in providing independence, security and ease loneliness for people in need. 

To find out more about the incredible work of the LIONS HEARING DOGS you can visit them here….

https://lionshearingdogs.com.au/

Adelaide Hills Radio support the local community through thier platforms and we support them, ensuring the community links stay strong in times of need. 

Hahndorf Interim Animal Shelter is a refuge for animals in need, the Shelter is run on a voluntary basis, without government funding, and  rely on the generosity of the community for donations of canned and dry food, fresh bones, kitty litter, blankets and towels, toys and treats, etc. Thats where we come in as a location supporting their annual calendar sales fundraiser, Christmas wishing tree, and weekly advertisement for pets currently looking for their furr-ever homes!

Supporting local South Australian businesses such as Scholars in Collars, GJ Dogs, Choozy Pet Fashions, Evolution Animal Care and many more….

We are there when the community needs us the most, and are proud to be a part of the Mt. barker area.

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Get In Touch

If you have any questions, please get in touch via the contact form.

We’d love to hear from you!

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About Us